FAQ

Yes you are! LegalPRO Systems is a not too small, but not too big, company of technical experts. We have low overhead and we put the needs of our employees and our clients first and in doing so, the business will take care of itself. What we do appreciate very much from our clients, however, are the kind referrals - which help us grow stronger.

You are getting over 30 years of experience, a full time customer support and professional development team, and the confidence to know that the software you are investing your time, money, and effort into will be around for years to come. Bankruptcy is a complex legal field and creating software that gathers the necessary information, puts it in the correct forms, performs the proper calculations, and files the petition with 94 different courts is no simple task. Means test numbers, exemptions, and various forms change every single year. That’s why it is essential that the company you buy software from will be around for years to come. LegalPRO has gone through exactly one change in ownership over three decades.

Yes and no. Anything your software will allow you to export to a common file format (text, CSV, XML, etc.) we can import into Jubilee. We can also import BankruptcyPRO and BC case files into Jubilee.

Your Jubilee data will be maintained for at least one year after your subscription expires. At this point, you will have two options: the first is to export all your data to your local computer before it’s deleted, and the second is to pay for at least one month of service to get another year of storage.

To keep it secure we use the Microsoft™ Azure platform.  Even before the internet existed to take over our lives, fire theft and other disasters could destroy just about anything.  Now, in the world of cloud computing, Microsoft™ Azure is an industry leader and an extremely secure platform. Your data is safer there than it is in your office.

Call us and ask. Maybe we do but we failed to make it easy for you to find, or maybe we can add it if we don’t. Much of our software is the result of client suggestions and requests and it is also hard to document every feature available on our website. We also have agreements with other companies to provide services they offer on our platform.

Yes, just call and ask.

Let’s start with four reasons: longevity, consistency, redundancy, and service.

• Longevity is 30 years in business and no end in sight. It’s important to know that the software you choose to run your office is time tested and will be here for years to come.
• Consistency is having long-term staff members who love their job and know their business. We have almost zero turnover here because we aim to be a great place to work and that atmosphere transfers to our client interactions.
• Redundancy in support and development is making sure that multiple people are trained and knowledgeable to step in and do the required tasks. It’s important to know that nothing here depends on one single person and that we can be there for you through good and bad times alike.
• Finally, our service is top notch - whether it’s a simple question on how to perform a seldom-used function or helping clients file their first case from start to finish, we’re always here to help.

LegalPRO’s entire development team is in-house. They work closely with our support team and experienced bankruptcy professionals to create software that works right. When issues occur, we can quickly diagnose, debug, and fix them - often providing same day updates. Other companies must communicate with distributed programmers – many who live literally half way around the world. There is no area of law as complex to develop for as bankruptcy. Our developers have a working understanding of bankruptcy that would impress any practicing attorney. It’s not uncommon, in fact, to talk with one of them directly when explaining an issue or requesting a special feature. They work for our clients and take personal pride in the software.

In Leviticus, the year of the jubilee was when various debts were to be forgiven – “…and ye shall return every man unto his possession…” It is in this context then that we have named our new, cutting edge, cloud based bankruptcy platform Jubilee. We feel like this name will convey more than any other, the mission we all embark upon – to help your clients free themselves from debt and make a new start in their financial lives.